Shipping policy

Shipping Policy

Order Processing

At Elysie, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for your order to be processed. Once your order has shipped, you will receive a tracking email with details on how to monitor the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available for domestic orders:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard/Free	3-8 business days	Free
Expedited	2-5 business days	Calculated at checkout
Express	1-3 business days	Calculated at checkout

International Shipping

For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. Elysie is not responsible for any additional fees or taxes that may be applied to your order upon delivery.

Order Tracking

Once your order has shipped, you can track the status of your shipment using the tracking information provided in your tracking email. If you have any questions or concerns about your order, please don't hesitate to contact us.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged item(s). We will work with you to resolve the issue as quickly as possible.